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Listening Effectively

Course

Listening Effectively

Trainer

Usman Gulzari

Category

Communication

No. of Module

04

No. of Parts:

04

No. of Quizzes

03

Course Results

90% Completion Rate

Certification

Yes – Certificate of Completion Provided

INSTRUCTOR’S PROFILE

Usman Gulzari is a respected corporate trainer and public speaking coach, renowned for his firm “The Missing P”, dedicated to helping individuals realize their full potential. He believes that every person inherently possesses the resources needed to achieve their dreams—they simply need to become aware of and harness these abilities.

Over his career, Usman has conducted impactful workshops with more than 100 organizations, including prominent names such as Telenor, The World Bank, and UN Women.

In addition to being a successful trainer, Usman is an accomplished author, having written the book ‘WINGS TO FLY’. His leadership extends to serving as the President of the Islamabad Toastmasters Club, where he fostered communication and leadership skills in others. He holds an MS in Marketing from SZABIST, Islamabad.

WHO SHOULD GET ACCESS TO THE COURSE ?

This course delivers key insights, enabling professionals to perform at their best and achieve tangible results.

Leaders and Managers
Team Members
Customer Service Representatives
HR Professionals

COURSE DESCRIPTION :

Enhance your listening skills with this course, a crucial competency for success in both personal and professional settings. Explore various types of listening and develop key active listening skills to understand others’ perspectives without judgment.

This specialized skill is essential for effective communication, team collaboration, and leadership equity. In today’s distracted world, active listening has become a competitive advantage, offering benefits such as improved employee retention and workplace efficiency.

By the end of the course, you’ll master the art of listening, strategically respond to others’ needs, and develop essential communication skills for success in business and life.

Challenges Encountered

Overcome the challenges of miscommunication, misunderstandings, and lack of engagement by mastering active listening and empathetic response techniques.

Develop key active listening skills to understand others’ perspectives.
Enhance communication for personal and professional success.
Improve team collaboration and workplace efficiency.

Treatment Methods

Gain a competitive advantage through attentive and empathetic listening.
Strategically respond to others’ needs to foster stronger relationships.
Master essential skills for leadership, engagement, and employee retention.

LEARNING OBJECTIVES:

Facilitate meaningful communication
Minimize misunderstandings through effective listening
Strengthen relationships using listening skills
Differentiate between ‘hearing’ and ‘listening’
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